Technical specifications

Fast, on-call troubleshooting, planned, practical, and strategic maintenance by field service engineers

Alpha Matar cover everything from fast, on-call troubleshooting to planned, practical, and strategic maintenance carried out by Alpha Matar technicians on a continuous basis at your production site. We plan, execute, manage and develop maintenance activities according to your needs specifically, such as maintenance planning, maintenance schedule, maintenance and operations.



Before your new elevator is handed over, we take every necessary measure to ensure that you’re taking delivery of a high-quality solution that will run as it should from day one. This includes testing the ride quality of every single elevator we install before we hand it over and providing you with a report detailing the results.

When it comes to maintaining your elevator in the long run, Alpha Matar elevators come with 24/7 Connected Services built in, so we can use data gathered from your equipment to quickly identify and resolve any issues before they can cause a breakdown or service disruption.

Every project and every building is different, so there’s no one-size-fits-all approach to maintenance. When you choose Alpha Matar as your maintenance partner, you’ll benefit from a tailored maintenance plan for every single piece of equipment in your building.


Rock-solid planning
Getting everything done on time and on budget relies on rock-solid preparation. Proper planning helps us make sure we can do our work as efficiently, safely, and cost-effectively as possible to keep your project on the fast track to success.

Site readiness
To make sure everything we need is in place before we begin installation, we can monitor and report the readiness state of the site. This involves checking the status of the following critical items:

Elevator shaft condition – the shaft should be clean, dry, and free of debris.
Entrance protection – all entrances to the shaft are protected by full-height protection to prevent personnel from falling in.
Lifting points – hoisting beams, lifting eyes, and ventilation ducts must be in place, as specified in the building plans to avoid costly delays to the building process.
Power supply –a 3-phase power supply for the installation hoist and the elevator must be installed.
Material storage – a clean, dry 50 m2 storage space must be provided on the ground floor of the building, close to the shaft and with clear access.

Elevator Components


Cabin/ Car
This is the main part of Elevator which is designed for enclosed transport of passengers & goods

Cable (Rope)
it is used to support the car (passing over the drive sheave to the counterweight) & pull the car. Usually number of lays depends on load & speed.

Elevator Machine
A traction machine is used on all traction elevator equipment types. A standard traction machine consists of a motor, drive sheave, brake and machine bed plate. The traction machine motor turns the drive sheave shaft to turn the drive sheave. As the sheave turns the hoist ropes pass over the drive sheave and pull the car through the hoistway.

An Elevator controller is a system to control the elevators, either manual or automatic.
The controller usually tune down the voltage between 12V to 24V to the controlling system, only the motor needs 3-phase power supply. The low voltage power supply is for the controlling component and the fixtures to control the elevator

Drive unit
Everything that works under electricity must have a motor attached for the functioning & driven by VVVF drives.

The counter weight
In practice, elevators work in a slightly different way from simple hoists. The elevator car is balanced by a heavy counterweight that weighs roughly the same amount as the car when it's loaded 40%-50% (in other words, the weight of the car itself plus 40–50 percent of the total weight it can carry). When the elevator goes up, the counterweight goes down—and vice-versa, which helps us in four ways:

The counterweight makes it easier for the motor to raise and lower the car—just as sitting on a see-saw makes it much easier to lift someone's weight compared to lifting them in your arms. Thanks to the counterweight, the motor needs to use much less force to move the car either up or down. Assuming the car and its contents weigh more than the counterweight, all the motor has to lift is the difference in weight between the two and supply a bit of extra force to overcome friction in the pulleys and so on.
Since less force is involved, there's less strain on the cables—which makes the elevator a little bit safer.
The counterweight reduces the amount of energy the motor needs to use. This is intuitively obvious to anyone who's ever sat on a see-saw: assuming the see-saw is properly balanced, you can bob up and down any number of times without ever really getting tired—quite different

from lifting someone in your arms, which tires you very quickly. This point also follows from the first one: if the motor is using less force to move the car the same distance, it's doing less work against the force of gravity.
The counterweight reduces the amount of braking the elevator needs to use. Imagine if there were no counterweight: a heavily loaded elevator car would be really hard to pull upwards but, on the return journey, would tend to race to the ground all by itself if there weren't some sort of sturdy brake to stop it. The counterweight makes it much easier to control the elevator car.

Other Components

The space enclosed by fireproof walls and elevator doors for the travel of one or more elevators, dumbwaiters or material lifts. It includes the pit and terminates at the underside of the overhead machinery space floor or grating, or at the underside of the roof where the hoistway does not penetrate the roof.

Guide Rails
Steel T-shaped or formed sections with guiding surfaces installed vertically in a hoistway to guide and direct the course of travel of an elevator car and elevator counterweights.

The buffer is an apparatus located at the bottom of elevator designed to protect people. Buffers can stop a descending car by accumulating or dissipating the kinetic energy of the car.

Speed governors
Most elevators have an entirely separate speed-regulating system called a governor, which is a flywheel with mechanical arms built inside it. Normally the arms are held inside the flywheel by springs, but if the lift moves too fast, they fly outward, pushing a lever mechanism that trips one or more braking systems. First, they might cut power to the lift motor. If that fails and the lift continues to accelerate, the arms will fly out even further and trip a second mechanism, applying the brakes. Some governors are entirely mechanical; others are electromagnetic; still others use a mixture of mechanical and electronic components.

The safety brake
Everyone who’s ever travelled in an elevator has had the same thought: what if the cable holding this thing suddenly snaps? Rest assured, there’s nothing to worry about. If the cable snaps, a variety of safety systems prevent an elevator car from crashing to the floor.

Each car ran between two vertical guide rails with sturdy metal teeth embedded all the way up them. At the top of each car, there was a spring-loaded mechanism with hooks attached. If the cable broke, the hooks sprung outward and jammed into the metal teeth in the guide rails, locking the car safely in position.